Terms & Conditions: moringa lite

These Terms & Conditions (“Terms”) govern your use of the moringa lite mobile application (“the App”) published by GenBioCa Sciences Private Limited, a company incorporated in India (“we”, “us”, “our”). By creating an account or using the App you agree to these Terms. If you do not agree, do not use the App.

You must be at least 18 years old to create an account. By registering you confirm that the information you provide (phone number, name, date of birth, city, health data) is accurate and belongs to you. You may not use the App on behalf of another person without their explicit consent.

Sign-in is by phone number plus a one-time SMS passcode (OTP) delivered via Firebase. You are responsible for keeping access to your phone number secure. Notify us immediately at [email protected] if you believe someone else has gained access to your account.

You agree to use the App only for its intended personal, non-commercial purposes. You will not:

• Attempt to reverse engineer, decompile, or tamper with the App or its underlying infrastructure
• Automate signup, OTP requests, or any other API endpoint
• Upload malicious files, false medical records, or content you do not have the right to share
• Use the App to harass, impersonate, or endanger another person
• Misuse the Family Alert / SOS feature, for example by triggering false emergencies
• Scrape, resell, or redistribute content from the App without written permission

You retain ownership of the data and files you upload to the App (vitals, symptoms, prescriptions, lab reports, profile photo, etc.). You grant us a limited, non-exclusive, worldwide, royalty-free licence to store, process, and display that content solely to operate the App’s features for your benefit (for example, to compute your Moringa Score, generate your HealthPass, and share location with family members during a Family Alert).

We do not sell your personal data. We do not use your health data to train advertising models. See our Privacy Policy for full details.

All content within the App, including the Moringa Score, HealthPass, tips, articles, symptom descriptions, air-quality readings, and goal recommendations, is provided for general informational and wellness purposes only. It is not intended as, and should not be construed as:

• A medical diagnosis or a replacement for a diagnosis from a qualified healthcare provider
• A prescription or recommendation to take, adjust, or stop any medication
• A substitute for emergency medical services
• Clinical-grade measurements, even where the App reads data from Health Connect or wearables

Always consult a licensed physician before making health decisions. In case of emergency, call your local emergency services immediately.

The App’s Family Alert / SOS feature lets you notify family members and nearby volunteers in an emergency. Please understand:

• Delivery of alerts depends on the recipient’s device, network, and notification settings and is not guaranteed
• The feature is a supplement, not a replacement for official emergency services (ambulance, police, fire). Always call the appropriate emergency number first
• Misuse (false alerts, pranks) may result in account suspension and may be reportable to law enforcement

The App, including its software, design, logos, trademarks, text, graphics, and compiled content, is owned by GenBioCa Sciences Private Limited and its licensors and is protected by copyright and trademark law. You may use the App for your personal, non-commercial use. All other rights are reserved.

The App integrates with third-party services including Google Firebase (authentication and push notifications), Google Play Services, Google Maps, and MySahayak (family alerts and volunteer matching). Those services have their own terms, which apply when you use the relevant features. We are not responsible for the availability or conduct of third-party services.

We may update, improve, or discontinue features of the App at any time. We may suspend the App for maintenance, security, or operational reasons. We will make reasonable efforts to notify registered users of significant changes.

We may suspend or terminate your account if you breach these Terms, misuse the App, or create risk for yourself or other users. You may delete your account at any time. See our Account Deletion page.

The App is provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, accuracy, or uninterrupted availability. To the fullest extent permitted by law, we disclaim all such warranties.

To the fullest extent permitted by applicable law, GenBioCa Sciences Private Limited, its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profit, loss of data, personal injury, or health consequences, arising out of or in connection with your use of the App, even if advised of the possibility of such damages.

These Terms are governed by the laws of India. Any dispute arising out of or in connection with your use of the App is subject to the exclusive jurisdiction of the courts in [City: fill in, e.g. Mumbai, Maharashtra], India.

We may update these Terms as the App evolves. Material changes will be announced in-app and, where feasible, by email to registered users. The “Last updated” date at the top of this page always reflects the most recent revision. Continuing to use the App after a change constitutes acceptance of the updated Terms.